We’ve received your inquiry and will be in touch shortly. You can expect a customized quote and proposal of work within 24 hours. If you’d like to speak with one of our Experts right away, just give us a call. 

Frequently Asked Questions

Most frequent questions and answers

I need a local provider, are your services only remote?

Not at all. We pride ourselves on our focus on local business and can serve your needs with same-day onsite service if required.

What does "1-Hour Response Promise" mean?

As our customer, our promise to you is to provide a first response to all tickets and service requests within one hour of receiving them. This is our response limit. In most cases we’ll respond within the first 15 minutes of receiving a ticket. After that, we’ll continue to communicate with you as to the status of your ticket. Our response and resolution times place us in the top 5% of IT companies nationwide.

Why can't I get an instant quote?

Each business’ IT needs are completely unique. As such, we only deliver customized plans tailored to exactly what will benefit your company the most. We never sell you services you don’t need. Rest assured that with a custom quote, we’ll be able to provide you with the best and most appropriate solutions.

What if I don't want to upgrade right now? Can you work with my existing infrastructure?

Of course. We’ll always recommend the best solutions that fit within your budget and serve your business goals. However, sometimes your goals will require updated hardware in order to implement. If that’s the case, we’ll suggest the most affordable upgrades that fit your use case.

Do you guarantee your work?

We absolutely stand by our work and are so confident that we’ll put it in writing. We back up all of our services with a written $10,000 guarantee.

Is my business too small for your help?

Not at all! We work with businesses of all sizes and pride ourselves on helping our customers grow and scale.

Computer Experts is your local full-service IT partner. Get in touch and find out how we can support your business and get rid of your IT headaches. We operate with a 1-Hour Response Promise and 100% problem resolution guarantee.


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